Frequently Asked Questions
What is the return policy?
We have a 28-day returns policy. This means you have 28 days after receiving your item to return it. Please note: this does not apply to our print-on-demand products! More information can be found in our returns policy .
Are some purchases final?
Yes, some of our products are made to order using a print-on-demand process. This means each item is produced especially for you. Therefore, these print-on-demand items cannot be returned or exchanged unless the product is defective or an incorrect delivery.
When will I receive my order?
Print-on-demand products are shipped within 1 to 3 weeks after receipt of payment.
Other products will be shipped within 3 working days after receipt of payment.
Once your order has been shipped, you will receive an email confirmation with a track & trace code.
Where are your products made?
Our products are produced both locally and globally. We do our utmost to ensure our products are of high quality and fairly priced.
What are the shipping costs?
Shipping costs are calculated based on your location, the value, and the weight of the items in your order. You'll always see the shipping costs before checkout. More information can be found in our shipping policy .